Terms & Conditions

1. Acceptance of Terms

Welcome to Prospect Smile. These Terms and Conditions ("Terms") govern your use of our dental practice services, website, and any related services provided by Prospect Smile ("we," "our," or "us").

By accessing our website, scheduling appointments, or using our dental services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Dental Services

Scope of Services

Prospect Smile provides comprehensive dental care services including but not limited to:

• Preventive dental care and cleanings
• Restorative treatments (fillings, crowns, bridges)
• Cosmetic dentistry procedures
• Orthodontic consultations and treatments
• Oral surgery and extractions
• Emergency dental care

Professional Standards

All dental services are provided by licensed dental professionals in accordance with applicable state and federal regulations, professional standards, and best practices in dentistry.

3. Appointments and Scheduling

Appointment Booking

• Appointments can be scheduled online, by phone, or in person
• We require 24-hour notice for appointment cancellations
• Late cancellations or no-shows may be subject to fees
• Emergency appointments are available during business hours

Patient Responsibilities

• Provide accurate medical and dental history
• Arrive on time for scheduled appointments
• Follow post-treatment care instructions
• Inform us of any changes in health status or medications
• Maintain good oral hygiene as recommended

4. Payment and Insurance

Payment Terms

• Payment is due at the time of service unless other arrangements are made
• We accept cash, check, credit cards, and dental insurance
• For major treatments, payment plans may be available
• Returned checks are subject to a service fee

Insurance Coverage

• We work with most major dental insurance providers
• Insurance benefits are verified before treatment
• Patients are responsible for deductibles, copayments, and non-covered services
• Insurance claims are filed on behalf of patients

5. Medical Records and Privacy

We maintain strict confidentiality of all patient information in accordance with HIPAA regulations and our Privacy Policy. Medical records are kept secure and are only accessible to authorized personnel involved in your care.

You have the right to access your medical records and request copies. There may be fees associated with copying and providing records.

6. Limitation of Liability

While we strive to provide the highest quality dental care, we cannot guarantee specific outcomes. Dental treatment results may vary based on individual circumstances, patient compliance, and other factors beyond our control.

Our liability is limited to the cost of the services provided. We are not liable for any indirect, incidental, or consequential damages.

7. Website Use

Acceptable Use

Our website is provided for informational purposes and appointment scheduling. You agree to use the website only for lawful purposes and in accordance with these Terms.

Prohibited Activities

• Attempting to gain unauthorized access to our systems
• Transmitting viruses or malicious code
• Interfering with website functionality
• Using the website for commercial purposes without permission
• Posting false or misleading information

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Prospect Smile or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

9. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Illinois.

You waive any right to participate in class action lawsuits or class-wide arbitration.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: